Hi, I am Allan Vincent L. Juagpao, 29 years old
I am a Computer Technology Major who graduated last April 2014.
I am currently working as an assistant branch manager in a financial institution since 2019 until now.
I am previously working as a front-line associate or a teller for almost 5 years in the same company. Outside of work, I keep myself fit and active, so my concentration and energy levels are always high.
My greatest strength is my versatility. I am all rounder,flexible, and adaptable. I've always considered myself to have a very strong work ethic.
I am committed to doing whatever it takes to meet deadlines when it comes to working, and I'm a self-motivator. I've always motivated myself with a desire to do a good job and whatever position I'm in.
I want to work I want to gain more experience in this kind of job and I believe that I have the abilities and the skills that would make a great fit & I'm excited about this opportunity.
CEBU TECHNOLOGICAL UNIVERSITY - ARGAO CAMPUS
-Worked in a matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
-Developed and managed employee schedules, balancing individual requests and requirements with business needs.
-Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help companies evolve and grow.
-Prepared annual budgets with controls to prevent overages.
-Developed and maintained courteous and effective working relationships.
-Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
-Established rapport with new clients to increase satisfaction and loyalty.
-Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
-Maintained excellent attendance record, consistently arriving to work on time.
-Developed and maintained courteous and effective working relationships.
-Learned new skills and applied to daily tasks to improve efficiency and productivity.
-Actively listened to customers' requests, confirming full understanding before addressing concerns.
-Offering friendly and efficient service to customers, handled challenging situations with ease.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Support in building a pipeline of leads to meet business plans, quotas and company objectives.