2012
Bachelor of Science in Psychology
Rizal Technological University
More Info About Me
Experienced Executive Assistant and Project Lead with a strong background in supporting insurance agencies and brokerages. Specializing in commercial lines and personal lines, I am committed to delivering exceptional administrative support and driving successful projects in the insurance industry.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2025
InsureCT
(Senior Account Manager and Project Lead)
Collaborate with clients to gather necessary information for policy quotes and provide exceptional customer service throughout the quoting process and Support the underwriting process by compiling and presenting relevant information to underwriters in a clear and organized manner.
2014
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2019
Exela Technologies
(Account Receivable Corporate Analyst)
Review and analyze customer accounts for accuracy and resolve discrepancies in a timely and professional manner and coordinate with internal departments, such as sales, customer service, and finance, to resolve account-related issues and improve customer satisfaction.
2013
-
2014
Ellick BPO Solutions, Inc
(Team Lead Supervisor)
Interacting with customers to provide accurate and timely information, addressing inquiries, concerns, and requests related to products and services. I issue instructions, assign duties, and provide comprehensive training and guidance to team members. Collaborating with other departments and management, I resolve issues, expedite work, and ensure seamless coordination across the organization. Clear communication of work procedures and company policies is a priority, as it fosters understanding and adherence to standards.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.