2013
Bachelor of Science in Information Technology
Laguna State Polytechnic University, Los Baños
More Info About Me
I'm a BSIT graduate. 32 years old, married, and a father of one. I'm currently looking for an online job as a virtual assistant. For my work experiences, I’ve worked as a Transcriptionist/Quality Control Agent for 5 years from February 2014 to September 2019. There, we were converting voicemails into quality and accurate texts, so the recipient will receive the messages as text on their phone device.
Next to that, from September 2019 to June 2024, I've worked as a Chat Associate/Support(Level 2 and Guru) and the account I've handled is a financial technology or E-money where we provided customer support to the customers' concerns and resolving their issues.
I'm detail-oriented, can work under pressure, fast learner and can easily adapt to changes. My goal is to provide good and quality services to my future client/s.
My Skills and Competencies
Data Entry
Certificates
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My Experience and Education
2019
-
2024
Teletech Sta. Rosa
(Chat Associate, L2 Agent, Guru)
- Providing quality service, support to our customers/users and resolving their issues if there are any via live chat.
2014
-
2019
Scopeworks Asia Inc.
(Quality Control Agent, Transcriptionist)
- Instantly converting voice messages into accurate text messages.
My Services
Data Entry
I'm an efficient and productive quality control agent/transcriptionist with more than 5 years of experience. I've also w