2018
BS Tourism Management
Far Eastern University
More Info About Me
My name is Allaiza and I worked in a customer service position for 2 years. Currently, managing our family-owned business and an aspiring virtual assistant. I would like to start in virtual assistant jobs because I see growth and opportunity in this career. When it comes to work, I see to it that I give or provide good service by knowing or learning the skills I need. I am well-organized, driven, and dependable. In my spare time, I like eating and watching series or movies.
My Skills and Competencies
Social Media Manager
Graphic Designer
Data Entry / Researcher
Content Creator
Customer Support
Certificates
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My Experience and Education
2019
-
2020
TravelPros, Inc.
(Reservation and Ticketing Officer)
• Primary task is to book tickets and handle reservations for passengers.
• Answers inquiries about flight schedules and fares.
• Deal with occurring travel problems, complaints or refunds.
2018
-
2019
Teleperformance
(Customer Service Representative)
• Take customer calls and provide appropriate solutions to their queries and concerns.
• Identify and assess customers’ needs to achieve satisfaction
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Customer Support
Answer customers' inquiries and provide appropriate solutions via Call, Chat, Email, and Social Media.