Bachelor of Science in Computer Science
University of Southeastern Philippines
Hi! I'm Alic Racel. I am a hard-working and dedicated person who finds immense satisfaction in helping others achieve their tasks or goals, and puts in extra efforts to acquire new knowledge and skills. I am detail-oriented and adept on things related to IT and Graphic design. I aspire to achieve success in the field of Virtual Assistance.
University of Southeastern Philippines
IT Support
- Managed and maintained IT infrastructure, including system updates, hardware, and software troubleshooting, to ensure seamless business operations.
- Provided technical support to staff, resolving issues with workstations, printers, and other peripherals promptly and effectively.
- Monitored network security, performing regular backups and implementing antivirus updates to safeguard data integrity.
- Filed and retrieved clients’ records.
- Received records and other documents gathered from the clients and performed content checking for errors.
- Entered and managed clients’ data digitally with high degree of accuracy, ensuring records were up-to-date and accessible.
- Implemented and insured the maintenance of systems and procedures for proper storage, maintenance and disposal of all clients’ documents/records.
- Maintained confidentiality of sensitive information, following data management best practices.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.