2017
Bachelor of Arts Major in English
Western Mindanao State University
More Info About Me
People find me to be an upbeat, self-motivated team player with excellent communication skills. For the past several years I have worked in customer service in the telecommunications account (Boost Mobile US). My experience includes successfully helping people with their general inquiry, service issue and account updates or changes. I have a track record of being a consistent top agent with high survey percentage and low average handling time. I am great in achieving goals and providing excellent action plan that I can do the same thing for your company.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2022
Teleperformance Philippines
(Customer Service Representative)
Taking Inbound Calls for 2 years and Chat support for 2 years.
Telco Account (Boost Mobile). Assisting customrs with their general inquiry, service issue and account updates.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products & services by developing copy for websites, social media, marketing materials.