2016
Bachelor of Science in Business Administration Major in Financial Management
Osmeña Colleges
More Info About Me
Equipped with communication skills and developed a passion for providing excellent customer service and also facilitates various administrative tasks such as scheduling, organizing documents, and coordinating meetings.
My Skills and Competencies
YouTube Management
Customer Service Representative
Executive Assistant
Email Marketing
Social Media Management
Amazon Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2022
AMAZON OPERATION SERVICES PHILIPPINES, INC.
(Customer Service Associate)
Respond to inquiries, resolve issues, and assist customers with order placement, product information, returns, refunds, and other inquiries or concerns thru calls, and emails. Provide basic technical support and troubleshooting assistance to customers who encounter difficulties with Amazon's website, mobile app, or other digital services. Assist in updating customers' phone numbers and email addresses in their Amazon Accounts.
2017
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2020
Department of Social Welfare and Development Field Office 5
(Administrative Assistant)
Facilitates the processing and submission of various administrative documents from the Municipal Operation Office such as Daily Time Reports, Travel Expenses Claims, MOA/Contracts, and KPIs. Also facilitates the procurement of office supplies, ensuring the accuracy of the Cluster Directory, and attendance at meetings and disaster relief operations.
My Services
YouTube Management
I can assist you in preparing your presentations before and during your YouTube Livestream.
Email Marketing
We will use email as a strategy within your marketing efforts to promote products and services to loyal customers.
Customer Service Representative
I am experienced in handling inquiries and answering phone calls, emails, and chats.
Executive Assistant
Let us make your personal errands easier. I have administrative experience handling sensitive information, and even liai
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Expert
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.