Blank Year
Computer Technology
AMA Computer Learning Center
More Info About Me
Project manager with creative background.
My Skills and Competencies
FB Ads Manager
Social Media Management
Graphic Designer
Content Creator
Certificates
My Experience and Education
2021
-
2022
DIGITAL MEDIA INTRADO
(TEAM LEAD, CLIENT ONBOARDING)
Leads a team of project managers to provide support to new and existing clients
- Manages internal KPI and recommend to management appropriate measures address issues
- Assess incoming projects. Manages team’s pipeline and assign new projects to project
managers based on availability and skills.
- Review and improve current onboarding processes. This includes hand-off process from Sales
to Onboarding team to Support teams to improve client experience.
- Provides regular feedback to project managers to improve performance, on time delivery and
training needs.
2018
-
2021
INTRADO
(SENIOR ONBOARDING PROJECT MANAGER)
Mentored Manila staff on products and service offering for new client implementations for webhosting while handling own premium clients.
-Handles planning to deployment of websites, news distribution, webcast and media monitoring tools.
- Leads internal groups such as sales, service account managers, editors, web developers, product development, and client support to ensure quality and timely services are delivered to clients.
- Handles planning to deployment of a client’s investor relations and newsroom websites.
- Works directly with C-suite clients to define onboarding approach.
2015
-
2018
NASDAQ
(SENIOR ONBOARDING PROJECT MANAGER)
Mentored Manila staff on products and service offering for new client implementations for webhosting while handling own premium clients.
- Handles planning to deployment of websites, news distribution, webcast and media monitoring tools.
- Leads internal groups such as sales, service account managers, editors, web developers, product development, and client support to ensure quality and timely services are delivered to clients.
- Handles planning to deployment of a client’s investor relations and newsroom websites.
- Works directly with C-suite clients to define onboarding approach.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.