2022
Bachelor of Science in Travel Management and Tourism Management
Lyceum of the Philippines - Manila
More Info About Me
Hey there! I'm Alexandra, but feel free to call me Alex! As Virtual Assistant, I'm here to help make your life easier. With my skills in content writing, I can create engaging and high-quality posts, blogs, or articles tailored to your audience. As a social media manager, I’ll boost your online presence, ensuring your brand shines on every platform. Plus, I'm a pro at data entry, handling the nitty-gritty details so you don’t have to.
Let me take care of the busywork while you focus on what matters most. Ready to get started? Get in touch!
My Skills and Competencies
Social Media Management
SEO Expert
Data Entry
Content Creator
Certificates
My Experience and Education
2022
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2024
Telus International Philippines
(Customer Service Representative and Technical Service Representative)
Proficient in technical troubleshooting, customer communication, and problem-solving to efficiently resolve Fitbit device issues and ensure a seamless user experience.
Experienced in providing customer service support for Fitbit, initially through chat support and later handling inquiries via social media to enhance user experience and engagement.
Highly skilled in delivering exceptional customer service through social media platforms by promptly addressing Fitbit user inquiries, providing accurate solutions, and enhancing brand engagement.
My Services
General Virtual Assistance
Scheduling, reminders, answering queries, and providing helpful resources.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.