Bachelor of Arts in Communication
Bicol University
A creative and motivated fresh graduate with an outstanding education record and solid experience as a freelancer. Ready to use my superior knowledge of Social Media Marketing and my advanced Communication Skills to effectively boost client’s brand in different social media platforms. With my years of experience as a virtual assistant, I have developed and proved my skills to working independently and accustomed to working well with others and committed to meeting deadlines and adhering to project guidelines. Bringing forth exceptional skills to bring brands to life.
Bicol University
• Worked to ensure a positive and hassle-free customer experience.
• Settled any customer disputes in a professional and pleasant manner.
• Brought forth excellent customer service skills and a commitment to customer satisfaction.
• Provided customers with quality assistance through emails, and internet chats.
• Exuded friendliness, professionalism, and enthusiasm for the company mission.
• Assisted in the creation of graphic materials for the use of the marketing department.
• Served as an assistant to all administrative personnel.
• Successfully generated thousand of new potential customers, using email marketing, social media, and other relevant marketing channels.
• Effectively enhanced the Vibely FAQs page
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.