2019
Hotel and Restaurant Management
STI College
More Info About Me
Hello! I am Alexandra, but you may call me Alex for short. I seem younger than my age, and I live in the Philippines, which has some of the world's best food. I have three years of experience and am confident that I have knowledge with Social Media Management. I hold a bachelor's degree and a certification in Social Media Management. I am dependable, resourceful, a quick learner, goal-oriented, hardworking, and willing to learn new things. I'm innovative and enjoyable to work with! I am really excited to speak to you!
Plus, my graphic design flair ensures you stand out. Let's skyrocket your online presence – together!
My Skills and Competencies
Social Media Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
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2024
Genpact
(Tier 2 Email Technical Support)
As a Tier 2 Email Technical Support specialist, you serve as a bridge
between company administrators and the Engineering team, ensuring that reported
technical issues are thoroughly addressed and resolved to maintain optimal
functionality and user experience within the Workplace platform.
2022
-
2022
Concentrix
(Customer Service Advisor)
As a "Customer Service Retail Account" representative, you'll be the frontline support
for customers, handling both inbound calls and outbound communication. Your primary
responsibility is to assist customers with their inquiries, concerns, and issues related to
retail products or services. This could involve troubleshooting technical problems,
providing product information, processing orders or returns, and addressing complaints
with empathy and professionalism.
2022
-
2022
Accenture
(Media Review Analyst)
As a "Media Review Analyst," you will carefully examine publications to
ascertain the validity of them and originality. It's your responsibility to identify between
accurate and false information, appraise the reliability of sources, and evaluate the
possible effects of media on people and society. In this position, you must be extremely
analytical and detail-oriented as you filter through a broad range of information to offer
perceptive evaluations and criticisms. Your efforts support the development of media
literacy and the deliberate consumption of information.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.