I have been in the finance industry for over 10 years, working at the same company since graduating college. During this time, I have acquired valuable skills such as proficiency in Microsoft Office, particularly Microsoft Word and Microsoft Excel. I have also developed strong interpersonal skills, demonstrated exceptional customer service with only 0.01% complaint rate, and have proven myself to be organized, focused, honest, trustworthy, and a valuable team player.
I am always excited to take on new tasks because they present opportunities for learning and growth.
University of Cebu-Main Campus, Sanciangko St. Cebu City
* Coordinate and implement the marketing plans developed by the Marketing Head.
* Respond to customer inquiries promptly and professionally through phone, email, or chat.
* Manage daily administrative tasks efficiently.
* Conduct market research to identify new opportunities.
* Gather and analyze consumer applications and data online.
* Maintain well-organized records of marketing metrics.
* Performs other tasks as assigned by superiors from time to time.
* Serve as the company's New Hire Orientation Facilitator.
* Strategic planning and implementation of social media campaigns.
* Content creation and curation for diverse social media platforms.
* Manage the social media content calendar.
* Monitor social media channels for customer inquiries, comments, and messages, and respond promptly and professionally.
* Engage with the audience, foster positive relationships, and build brand loyalty.
* Managing accounts payable and accounts receivable, including invoices, payments, and receipts.
* Educate clients on financial concepts.
* Conduct comprehensive financial assessment for clients.
* Provide personalized financial advice and recommendations to clients.
* Assist clients in creating and implementing financial plans.
* Monitor and review client's investment portfolios regularly.
* Maintain accurate and detailed client records.
* Adhere to ethical and regulatory standards, acting in the best interests of clients and maintaining confidentiality and trust.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.