Bachelor of Science in Civil Engineering
St. Mary's College
I’m ALEAH. 22 years old I’ve worked in customer service I’ve handled inbound, outbound, cold calling and setting an appointment. I know how to provide excellent customer service and quickly solve complaints, I can be relied upon to work collaboratively with my coworkers, and i am able to work under pressure and solve challenging problems and I aspire to be an excellent Virtual Assistant and provide a high-quality work which can help the company im in.
St. Mary's College
REAL ESTATE
• Assigned to Outbound / Inbound on Loan accounts
• Setting an Appointment for Business owners to avail the Loan.
• Creating their file on the CRM and checking their bank statements if its qualified.
• Transfer clients to a specialist to answer their inquiries.
• Cold caller for Home and Auto Insurance account.
• Call prospect customers and set their appointment.
• Manages customers information to avail the offered insurance.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.