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Bachelor of Science in Civil Engineering
St. Mary's College
More Info About Me
I’m ALEAH. 22 years old I’ve worked in customer service I’ve handled inbound, outbound, cold calling and setting an appointment. I know how to provide excellent customer service and quickly solve complaints, I can be relied upon to work collaboratively with my coworkers, and i am able to work under pressure and solve challenging problems and I aspire to be an excellent Virtual Assistant and provide a high-quality work which can help the company im in.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2021
-
2022
PB Company
(COLD CALLING/ APPOINTMENT SETTER)
REAL ESTATE
2019
-
2020
VPI - EMCO
(CUSTOMER SERVICE REPRESENTATIVE / APPOINTMENT SETTER)
• Assigned to Outbound / Inbound on Loan accounts
• Setting an Appointment for Business owners to avail the Loan.
• Creating their file on the CRM and checking their bank statements if its qualified.
• Transfer clients to a specialist to answer their inquiries.
2018
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2019
Farmers Insurance
(Customer Service Representative)
• Cold caller for Home and Auto Insurance account.
• Call prospect customers and set their appointment.
• Manages customers information to avail the offered insurance.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.