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Bachelor of Science in Accountancy
ICCT Colleges Inc.
More Info About Me
I am an SEO Specialist, Content Writer and a Customer Service Expert. I have an extensive background in handling multiple accounts such as Telecommunication, streaming platform and recently has been part of a Health Insurance Company as a Corporate Trainer.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
SEO Specialist
Certificates
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My Experience and Education
April 2021
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May 2022
COMPANY
(SEO ANALYST)
Created comprehensive metrics and generated web traffic reports based on those metrics.
Worked closely with marketing partners to develop link building programs for clients.
Responsible for maintaining SEO guidelines and integrity on each customer website.
2021
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2022
Everise PH
(Corporate Trainer)
• Facilitate Product Specific Trainings for all New hire and re-profiled employees
• Design and layout Refresher Training materials that will help agents ace a certain metrics that needs improvements.
• Conduct refresher training in coordination with Quality Assurance and Operations Department
• Handles all administrative tasks associates with the trainer position such as Workday processes, email coordination and other adhoc tasks
• Prepare and present Training Needs Analysis ( TNA) to better determine the trainings needed to competed to help the team in completing their jobs effectively and to promote progress and growth.
January 2019
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On-going
VARIOUS STARTUPS
(CONTENT WRITER)
As a content writer, it is my responsibility to writes and curate informative and engaging articles to help brands or clients showcase their products. I write on a range of subjects and is responsible for creating the best possible written or visual content, from blog posts to press releases.
2019
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2020
TDCX
(Customer Service Associate)
Assist members with concerns on their account, process payment and answer any billing related issues and aid members with any technical issues they are encountering .
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google