2014
Bachelor of Science in Information Technology
AMA Computer Learning Center
More Info About Me
Hi! I am Aldjer, a Virtual Assistant with 2 years of experience in financial services and an SEO Specialist/Content Writer starter. As a Virtual Assistant (Credit Officer) I help my client works easier and for them to have more time for their other stuff. I can offer excellent quality work in a fast-paced. Being creative, strong critical thinking, organized, keen on details, can work with less supervision, able to work multitask, and willing to learn new skills are among my soft skills.
I am also an experienced Data Entry Operator/Transaction Processor in the BPO industry and with my high-level performance for 3 years I am promoted to Quality Assurance Specialist that is really contributed a lot to my skills, leading a team, data analysis, and helping others to improve.
And now I am starting a new career as an SEO Specialist, I am looking forward to helping my clients’ webpages be optimized, and improve rank according to Google terms and conditions. I will help you increase your website visibility in major search engines by improving keyword ranking and boosting your website traffic with backlinks. And as SEO Specialist, I am also offering Content Writing that is targeting your product keyword and will surely boost your website traffic. Also, I attended training and was coached by an SEO Manager with 11 years of experience in SEO.
Need A Reliable Virtual Assistant? A goal-oriented SEO Specialist? Or a quality Content Writer? What are you waiting for? Click the HIRE ME below and let’s schedule a talk.
My Skills and Competencies
SEO Specialist
Content Writing
Virtual Assistant
Data Entry
Certificates
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My Experience and Education
2020
-
2022
PARKES BPO SOLUTIONS INC
(Credit Officer (Virtual Assistant))
• Provide highest level of service to clients by providing prompt and efficient allocation of debtor payments in a timely manner.
• Receipting of cheques on a daily basis.
• Establishing a good work relationship with clients & customers.
• Regular perusal of unidentified deposits & payments in order to allocate them to customer accounts.
• Reconciliation of debtor accounts.
• Ensure accurate data entry of customer payments on a daily basis.
• Providing reports to Finance & management as requested.
• Telephone calls & emails from clients & debtors to be replied to in a timely and professional manner.
• Handling client and customer account status queries.
• Assisting the Operations team generally in times of peak workload or when other Operations Staff are absent.
• Any other task as requested by management.
2017
-
2019
CONDUENT
(Quality Assurance Specialist)
• Compile and analyze data to assist with contractually required, ad hoc, and internal management reports as needed
• Participate in and contribute to the quality improvement process
• Assist in collecting information for staff performance reviews by monitoring individual and group performance against established standards.
• Provide feedback to leadership staff of areas for improvement.
• Perform quality assurance reviews on all components of the operations.
• Monitor and assess functions to ensure contractual and quality performance standards are maintained in data entry, training activities and HR procedures.
• Monitor and assess individual/group performance against established standards/requirements.
• Enter QA review results into database for quality assurance scorecard reporting
• Identify, develop, and assist in the execution of corrective action measures as needed to maintain or re-gain compliance in a timely manner.
• Provide feedback to the team and assist in addressing education/training needs with processors.
2014
-
2017
CONDUENT
(Transaction Processor)
• Processes, and ensures document classification and
• elements are completed and transmitted to clients.
• Captures information based on client requirements.
• Verifies data from automated data extraction tools.
• Ensures transmission of processed data to appropriate next level.
My Services
Virtual Assistant
Scheduling appointments, making phone calls, making travel arrangements, and managing email accounts.
Content Writer
A content writer writes, develops, edits, and publishes content for digital platforms, websites, blogs, and more.
Data Entry Specialist
Enter data, maintain database information and essentially handle all administrative data tasks
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.