2010
Hotel and Restaurant Management
Bulacan Polytechnic College
More Info About Me
Hi, I’m Alaisa, 31 years old, married and with1 child. I am currently working as an Admin and Compliance Officer in a Real Estate company in UAE. Now that a new chapter beckons, I am setting my sight on the freelancing industry fueled by unwavering passion and hunger for professional growth. My strength lies not only in my experience but also in my adaptability and resilience in the face of change. With each challenge I encounter I emerge stronger, more determined than ever to excel in my endeavors.
As I take the leap into freelancing, I bring with me a wealth of knowledge and a spirit eager to collaborate. I look forward to engaging with new clients and projects, eager to showcase my skills and make meaningful contributions.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2024
Hive Network Real Estate FZCO
(Admin and Compliance Officer)
Compliance Management:
Monitor and ensure compliance with all applicable laws, regulations, and company policies.
Implement and maintain AML compliance procedures and protocols.
Conduct regular audits and assessments to identify compliance issues and risks.
Provide guidance and training to staff on compliance matters.
Keep abreast of regulatory changes and industry best practices.
Documentation and Record-Keeping:
Maintain accurate and up-to-date records of compliance activities.
Prepare and submit reports to management and regulatory authorities as required.
Organize and maintain company documents, contracts, and other legal records.
Administrative Support:
Manage office supplies, equipment, and facilities.
Coordinate meetings, appointments, and travel arrangements for staff.
Handle incoming and outgoing correspondence, including emails, letters, and phone calls.
Assist in the preparation of presentations, reports, and other documents as needed.
Handle confidential information with discretion and professionalism.
2023
-
2024
Luxe Premium Holiday Homes LLC
(ADMIN AND OPERATIONS OFFICER)
Handle confidential information and documents with discretion and maintain their proper
organization.
Build and maintain strong relationships with landlords to ensure the highest satisfaction with
the services and customer retention.
Be aware of Dubai’s holiday let/ apartment rental regulations property insurance applications
and renewals.
Appropriately ensure guests check in and check out with ease.
Manages the CRM software to ensure all information is relevant, updated and correct.
DTCM permit applications and renewals.
Guest’s monitoring and communication.
Investigate and resolve operational problems, making the best decisions.
Maintains an efficient system for ensuring all new properties are added correctly to our CRM
software.
Organize and supervise the team in preparing the properties listing properties on portals like
Airbnb, booking.com, Property Finder, Bayut., etc.
Manage day-to-day operations, liaising between housekeeping, maintenance, and reception to
ensure procedures run smoothly and jobs are completed promptly and satisfactorily before
guests arrive.
Identify opportunities for business growth and develop strategies to increase units and revenue.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.