2023
Bachelor of Elementary Education
University of Eastern Philippines – Main Campus
More Info About Me
As a highly reliable and organized virtual assistant, I specialize in empowering busy professionals by streamlining tasks—from scheduling and email management to research and customer support. Let me optimize your workflow and enhance your productivity.
Excellent Communication
Customer Service
Administrative Support
Microsoft Excel
Social Media Management
Data Entry
Certificates
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Customer Care Specialist/Admin
Providing exceptional client support, administrative assistance, and efficient task management to ensure seamless operations.
2024
-
Present
Golden Haven Memorial Park, Inc.
(Customer Care Specialist/Admin)
Process forms, certifications, and requests efficiently using the NOAH system.
Raise, track, and manage tickets through the HCM system to ensure timely resolution.
Document and organize customer interactions, transactions, feedback, and complaints using Excel to support reporting and follow-up actions.
Manage client insurance enrollments and renewals, ensuring accuracy and compliance with procedures.
Coordinate interment scheduling and related administrative activities to ensure smooth operations.
Handle client communications and follow-ups via Outlook, maintaining accurate records of interactions.