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Business Administration Major in Marketing
Informatics College
More Info About Me
I have a desire for consistently offering exceptional customer service and I’m also dedicated. I always keep in mind the interests of the consumers and the organization's image. I am a true addition to any organization I work for thanks to my exceptional customer service and communication abilities as well as my relevant professional experience.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2022
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2022
Infosys BPM Ltd
(Senior Process Executive)
Assist participants with their loans, withdrawals, RMD, contributions, and other queries about their 401k plan or employer-sponsored retirement plan.
2020
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2022
Optum Global Solutions
(Customer Service Advocate)
Process refills of prescriptions, send request to doctors for new prescriptions, and other inquiries about patients' part D benefits or pharmacy benefits under their insurance.
2017
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2019
Coforge
(Process Associate)
Reached out to customers regarding their credit card, auto loan and mortgage payments and negotiated re-payment plans by investigating cause of delinquent payments to help recover and meet deadlines
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.