2003
Bachelor of Science in Business Administration
Saint Francis College
More Info About Me
n/a
My Skills and Competencies
Lead Generator
Social Media Management
Data Entry
Certificates
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My Experience and Education
2008
-
2009
Le Meridien Hotel Dubai
(Guest Relations Officer)
✓ Provide an efficient and friendly check-in
✓ Handle guest requests ensuring that all matters are dealt with efficiently and promptly
✓ Ensure that telephones are answered quickly and efficiently
✓ Inform guests of the facilities within the hotel. Promote the Food and Beverage outlets to increase internal revenue, provide guests with details on local information and activities as required.
✓ Answers inquiries over the telephone and in person relating to hotel services and the registrations of guests
✓ Carry out a smooth and efficient check-out to encourage return guests
✓ Assures a timely handover to the replacing shift and registers all details in the logbook.
✓ Cashiering
2005
-
2007
Barkadas Grill and Restobar
(Office Staff/Secretary)
✓ Provides general office assistance.
✓ Processes forms and requisitions.
✓ Organizes and files information.
✓ Monitor & keep employee’s attendance records and files
✓ Answer telephone inquiries and provide information and refer calls
✓ Prepares cheque for disbursement.
✓ Follow up purchase orders and collect payments
✓ Monitor the monthly inventory of consigned stocks
✓ Prepare the monthly sales report
✓ Cashiering.
2004
-
2005
ISLACOM Sanse Call Mall
(Telephone Operator)
✓ Attending incoming and outgoing calls national and international.
✓ Responsible for making daily sales report.
✓ Cashiering.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.