2021
Humanities and Social Sciences (Senior High School Graduate)
Holy Name University
I’m the virtual assistant you didn’t know you needed
I’m a trained general virtual assistant with a customer support experience handling an inbound US-based healthcare account. In my previous role, I have demonstrated excellent problem-solving abilities, a strong work ethic, and an ability to quickly adapt and learn new concepts and tools. I am a dedicated individual, whenever I set my mind into something, I will work hard in achieving my goal. It ensures me that tasks are completed with consistency to a high standard. It fosters reliability, leading to success.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2019
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2020
Ibex Global Co.
(Customer Service Representative)
My previous job is an inbound US-based healthcare account, where we answer
calls, book a reservation, book an appointment, track and record details in their account,
provide needed information, and process documentation for our customer.
2019
-
2020
Buenaventurada Farms
(Assistant/Secretary)
I am their representative whenever there is a meeting or seminar wherein, I
take down notes and analyze the information gathered for me to provide ideas on how it would
enhance their business. I help them with their mails and messages on social media. I also help
them with their business’s legal documents and with their payment transaction.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Medical Virtual Assistant
* I have been in an inbound US-based healthcare account as a customer service representative for a year and a month. I a