2019
BSBA-Marketing
Colegio de San Juan de Letran-Calamba
More Info About Me
I am an enthusiastic, self-motivated, reliable, responsible and hard-working person. I am willing to learn new skills. I am adaptable to all challenging situations. I am flexible and possess excellent time keeping skills.. I am able to work well under pressure and adhere to strict deadlines.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
Leong Hup Philippines Incorporated
(Credit and Collection Staff)
- Review customer account billing and payment histories to reconcile accounts.
- Review customer accounts for past-due balances. Contact customers for collection and to resolve issues.
- Coordinate collection efforts with the sales team as necessary.
2022
-
2022
Leong Hup Philippines Incorporated
(Secretary of CEO)
- Making travel arrangements on behalf of CEO
- Answering telephone call and respond to inquiries / directing the phone call to the correct dept.
- Organize schedule meetings and appointments / create schedule meeting for the CEO and executives.
- Act as a liaison and provide support to the Snr. Executive and CEO
- Preparing confidential and sensitive documents.
2019
-
2022
Alorica-Alabang
(Customer Service Representative (CSR))
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Ensure customer satisfaction and provide professional customer support.
- Handle complaints, provide appropriate solutions, and alternatives within the time limits.
- Manage large amounts of incoming calls.
- Identify and assess customers’ needs to achieve satisfaction.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.