2022
Bachelor of Secondary Education
Philippine Normal University
More Info About Me
Hi! I'm Aillen, your reliable Virtual Assistant.
I plan to approach my role with enthusiasm and dedication. As I have studied Bachelor of Education, which has given me a strong foundation in critical thinking, problem-solving, attention to every detail, and precision. And throughout my career as a Technical Support and a Microentrepreneur, I have developed a range of skills that I believe will be highly valuable to help busy entrepreneurs and professionals manage their workloads and take care of their daily tasks.
As your Virtual Assistant, I assure you that I will strive to be an asset to the team by providing efficient and accurate support while providing high-quality customer service. I will stay current on industry trends to improve my skill sets to better serve the team, remain organized, and prioritize tasks to meet all deadlines. I am a reliable, team-player possessing a strong work ethic and culture which ensures the success of the company/organization.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Ecommerce Shopify/Tiktok/Amazon VA
Certificates
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My Experience and Education
2020
-
2023
TOMSKU MEDIA
((SHOPIFY STORE MANAGER))
-Product listing and management
-Order processing and customer service
-Social media marketing
2022
-
2023
CONCENTRIX
((TECHNICAL SUPPORT | HEWLETT-PACKARD))
• Customer service
• Email management for internal/external sources
• Making inbound/outbound calls to follow up on customer inquiries
• Case handling/monitoring
• Sales/upselling of products and services
2023
-
2023
Dynamik Solutions
(Cold Caller)
-Calling potential clients to avail health insurance
2023
-
2024
TZ Enterprises
(Social Media Manager)
-Editing short videos
-Write compelling social media descriptions for Facebook, Youtube, Pinterest and TikTok
-Scheduling and Posting using Metricool
2023
-
2024
StarTok Social
(TikTok Shop Assistant)
-Affiliate Communication
-Costumer Support Manager
-Adding products and writing compelling description
-Managing Store
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Ecommerce VA
Specialize in Product Research, Product Listing Optimization, and Expert in Shopify and Amazon Tools.