2016
Bachelor of Science in Information Technology
St. Mary's College of Bansalan, Inc.
More Info About Me
I have been a cold caller for 3 years now. I prospect clients, pre-qualify them and eventually convert them into sales.
I am an efficient and effective cold caller. I have maintained and exceeded sales goals by seeking solid negotiation skills and extensive product knowledge. I want to take my career to the next level by expanding my skill set.
I am a skilled, self-motivated, dedicated, and responsible individual. I am an excellent team worker and very willing to learn and develop new skills.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2023
Caring.com
(B2B Cold Caller | Appointment Setter)
- Proactively initiate outbound calls to targeted business leads, utilizing a strategic approach to engage and nurture potential clients/partners through effective cold calling techniques.
- Diligently update and maintain accurate data in the CRM (Salesforce), ensuring comprehensive notes and timely disposition of calls for efficient tracking and follow-up.
- Successfully secure appointments with decision-makers by leveraging persuasive communication skills and aligning their needs with the expertise of our Account Executives.
- Foster strong collaboration with the Account Executives team, actively monitoring and assessing the quality of qualified leads to optimize conversion rates and drive business growth.
2019
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2022
Office Partners 360
(B2B Qualifying Leads | Enrollment Coordinator)
- Proactively initiate outbound calls using our advanced dialer system to targeted business leads, ensuring efficient and timely outreach for maximum productivity.
- Expertly identify potential clients who meet the qualifications for our program, employing thorough questioning and active listening skills to assess their business suitability.
- Skillfully update the Salesforce (CRM) platform with accurate and up-to-date information, while engaging business owners in conversations to uncover their upcoming needs and purchasing requirements.
- Facilitate seamless live transfers to our SalesDepartmentteam, ensuring a smooth handover of qualified leads for further follow-up and conversion opportunities.
2016
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2019
Customer Benefits Services
(Customer Retention Specialist)
- Employed effective sales tools and techniques to successfully retain consumer memberships, showcasing the value and benefits of continued membership to address their specific needs.
- Demonstrated exceptional customer focus by actively listening to consumer needs, empathetically addressing concerns, and illustrating how ongoing membership would effectively fulfill their requirements.
- Delivered superb customer service with a courteous and efficient approach, ensuring a positive and memorable experience that exceeded consumer expectations
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.