2003
BS Commerce major in Management
Colegio de San Juan de Letran
More Info About Me
This is Aileen Dela Cruz but my friends can call me Ai, 41 years old, married for 15 years with 2 adorable kids. Love watching and playing volleyball.
I took a Bachelor of Science in Commerce and graduated in 2003 at Colegio de San Juan de Letran. I was a full scholar Student Assistant for 4 years at the university.
I am 100% ready to land a job and excited to start my new journey with you, my future clients.
My Skills and Competencies
Social Media Management
Data Entry
Research
Customer Service
Bookkeeping (Quickbooks)
Certificates
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My Experience and Education
2023
-
2024
Collective Solution
(Roadside Service Associate)
Assist customer to setup a request for a roadside services. Doing
outbound calls to the service provider to follow up the status of the requested
service. Also able to assist customer through chat regarding their roadside services
concern. Able to verify customer's information regarding their insurance plan to their
insurance provider.
2023
-
2023
Dynata Global
(Virtual Market Research Interviewer)
Conducting a survey across the United States to collect information
on the opinions and preferences of the respondents.
2022
-
2023
Teletec
(Customer Service Representative)
I work with customers, who have complaints, orders, or require information
about their medicines purchased from our company. I also provide solutions that fit those
individualized situations and prioritize the customer’s needs at each step of the process.
2021
-
2022
Autopilot
(Website Quality Assurance)
Conducting a test on websites and other technical products to identify and resolve bugs, defects, and other potential issues. Collaborate with the Website Developer to resolve the issue.
2014
-
2017
Orchids Lodge (K and B Lodge and Resort)
(Owner)
In charge of marketing strategies, Facebook and Instagram posting, and page management. Interacting with customers and potential customers. Assisting inquiries and concerns of the guest, and also handling reservations.
2011
-
2014
Thru Homes Development Corp.
(Administrative Assistant)
Responsible for clerical and organizational tasks like file organizing, scheduling appointments, and assisting buyers, brokers, and agents. Also responsible for all bank transactions and receiving payments from the buyer. Liason assistant in processing housing loans. Collecting all necessary information and documents from the borrowers.
2007
-
2008
Daitoh Precisions Inc.
(Production Planning and Inventory Control Staff)
Make a production plan based on the Sales Marketing plan. Monitoring all inventory for the production process, and stocks in the warehouse. Assist the Sales unit in coordinating and planning customer orders and deliveries. Responsible for clerical tasks in production.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Bookkeeping
To make sure all the financial records are accurate, accounts are balanced, and financial statements are prepared.