2006
Hotel Restaurant Management
Sto. Rosario Academy
More Info About Me
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Lead Generation position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
My Skills and Competencies
Social Media Management
Lead Generation Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2017
-
2022
Bravo 24-La Barra (Hotel W) Restaurant
(Receptionist)
-Draw up client bookings for tables and ensure that tables are set before clients’ arrival
-Manage the front desk by receiving incoming calls, greeting and attending to customers
-Inform guests about the availability of tables and direct them to the tables
-Keep records of guests who visit the restaurant
-Assist customers with answers to queries, and proffer solutions to issues within your capacity
-Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
-Ensure that clients make payment for services before they exit the restaurant
-Keep clear records of payments received and make detailed notes of balance payments
-Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary
-Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.
2011
-
2016
Botafumeiro Restaurant
(Receptionist)
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation Specialist
Promote companies' products and services by developing copy for websites, social media, marketing materials.