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Polytechnic University of the Philippines (PUP)
• Provides administrative support to the GM, team and department.
• Handles incoming emails and other materials. Answering calls, taking messages and handling correspondence
• Files documents, as well as entering data and maintaining databases.
• Prepare and manage correspondence, reports and documents.
• Ensures smooth processing and coordination of sales activities including, but not limited to, preparing and sending quotations, preparing invoices, purchasing ordered material up to the delivery and installation/commissioning.
• Provides administrative support to the CEO and department.
• Schedule appoints and maintains CEO’s calendar.
• Coordinates all activities related to Document Control procedure including, technical documents, drawings and commercial correspondence.
• Inputs document data into the standard registers ensuring that the information is accurate and up-to date.
• Maintain the files and control logs as required by the project.
• Performs Human Resources assistance for a variety of human resources programs such as Worker’s Employment, Compensation, Benefits, Employee relations, etc.
• Coordinate collection and preparation of operating reports such as time-and-attendance records, terminations, new hires, etc. Compute gratuity and end of service payment upon termination.
• Compiles and maintains employees’ records, payroll data, reconcile errors to maintain payroll records.
• Manage timely and accurate disbursement of payroll for employees.
• Attends phone calls, accurately taking daily appointments and assigning the appointment to the staffs.
• Helps the Accounts in computing daily and monthly expenses.
• Analyzes shortcomings/complaints/comments of previous day and the resolutions.
• Maintains the Managing Director’s calendar.
• Orientation of new employees and briefing them regarding their responsibilities in consultation with the MD.
• Keeping abreast of latest product in the market.
• Maintains Executive Director’s schedule.
• Files correspondence and records.
• Analyzes shortcomings/complaints/comments of previous day and the resolutions.
• Maintains employees’ attendance.
• Assists the Accountant in preparing monthly payroll sheet.
• Verifies and monitors all the deliveries done by the warehouse.
• Prepares barcodes for the items to be delivered
• Explains services offered and answer questions regarding National Statistics Office.
• Acts as a helpdesk for National Statistics Office, handle queries and assists clients regarding Birth, Marriage, Death Certificate concerns and many among others.
• Gathers pertinent information quickly, courteously and accurately from the Client for the application on certain certificate.
• Coordinates with Clients and various departments of the company to ensure accurate and speedy delivery of document.
• Effectively maintains and delivers prepared talks or standard script that describes services in order to persuade potential clients to avail the service.
• Train new agents and act as s group leader when the need arises.
Enters information into a computer database for adequate record keeping.
Specializes in offering administrative services to clients from a remote location, usually a home office
Handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers expe