Hey I am Aileen

Customer Service /Virtual Assistant / Social Media Manager/Data entry

Hello ! I am here to assist you with any tasks or questions you may have. I have experiences in various fields such as customer service, data entry, social media management. I am here to help make your life easier and more efficient. If there is anything you need assistance with, please don't hesitate to ask.

Aileen Alvarez Ferrancol
Batangas City, Philippines
Freelancer
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Social Media Management

Social Media Strategist /Social Media Community Engager
Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2012
Hotel and Restaurant Management

Batangas State University

08-21-2023 - Present
VeeVa System
(Data Researcher)

Updating Healthcare Provider's information. Doing outbound call verifying information.

2020 - 2022
Iqor Philippines ( T- Mobile)
(Senior Agent)

-Inbound and Outbound Customer Service
-Email Support/ Data Entry

01-25-2023 - 07-25-2023
Exercises for Injuries Canada
(Customer Support)

Handling Customer complaints concerns via email, social media using Zendesk

2015 - 2016
Alibdaiyah
(Personal Assistant)

-Answering Phone calls
-Assisting Shiekah's daily needs
-Planning and scheduling meetings.

2014 - 2015
Teletech
(Customer Service Representative)

Answering Customer inquiries concerns for Australian telco billing.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Social Media Manager 201...

Data Entry

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Batangas City,
Philippines


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