Hey I am Aildric

About Me

I am Aildric, with a Degree of Bachelor of Science in Hotel and Restaurant Management. I’m a person who works hard and is enthused, motivated by myself, dependable, and responsible. I am a responsible team player who can easily adjust to any difficult circumstances. I have the ability to operate well both independently and in a collaborative setting. I can stay on task and meet deadlines even when under pressure.

Aildric Benelth F. Macrohon
Cotabato City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Data Entry
Content Creator
Customer Care

Certificates

GVA

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2013
Bachelor in Science in Hotel and Restaurant Management

Is designed to prepare individuals who wish to enter the hospitality industry and its different sectors, such as in front office work, tourism, culinary, resort, and hotel operations.

2022 - 2022
IQOR PH
(Account Associate / Customer Service Representative)

responsible for returning consumer calls, attending to their issues, and finding solutions. manage all incoming and outgoing phone calls from clients to make sure everyone receives the assistance they require right away.

Duties
* Answering inbound calls
* Processing orders and payments
* Handling customer complaints
* Following up on customer calls
* Making outbound calls
* Upselling and cross-selling
* Conducting market research
* Managing and updating customer databases

2019 - 2021
Puregold Price Club Inc
(Store Manager)

Accountable for keeping an eye on a store's daily operations and making sure everything works efficiently. They are also responsible for training new hires, devising business strategies, and inspiring sales teams.

Duties
* recruiting, training, supervising, and appraising staff.
* managing budgets.
* maintaining statistical and financial records.
* dealing with customer queries and complaints.
* overseeing pricing and stock control.

2019 - 2019
Sutherland Global Solutions
(Account Associate / Customer Service Representative)

In charge of answering customer calls, listening to their concerns, and solving problems. handle inbound and outbound phone conversations with clients to ensure everyone quickly gets the help they need.

Duties
* Answering inbound calls
* Processing orders and payments
* Handling customer complaints
* Following up on customer calls
* Making outbound calls
* Upselling and cross-selling
* Conducting market research
* Managing and updating customer databases

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cotabato City,
Philippines


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