Professional Education
Zamboanga Peninsula Polytechnic State University ( Professional Education Certificate)
BS Computer Science
Medina College, Inc ( Degree course);
A well-organized professional with previous experience working as an administrative assistant in the HRM office. Competent in handling paperwork, organizing schedules, supporting HR-related duties, and performing administrative duties. With my excellent organizational abilities and multitasking talents, I am eager to move into a virtual assistant role.
Zamboanga Peninsula Polytechnic State University ( Professional Education Certificate)
Medina College, Inc ( Degree course);
Responsible for preparing Payroll;
Responsible on updating Employees' data.
Assist in Computing undertime of Daily Time Record of Employees';
1. Provide exceptional customer service to all clients via phone, email, and in- person interactions.
2. Manage and resolve customer inquiries and complaints in a timely and professional manner.
3. Process orders, returns, and exchanges accurately and efficiently.
4. Assist with tracking packages and providing updates to customers as needed.
5. Listening to customers’ concerns and handling complaints and returns.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.