Hey! I 'm Agatha

More Info About Me

I’ve been in the BPO Industry for 5 years that specialize in Technical support and customer service.

Agatha Cruz
Imus, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

GVA

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2011
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Holy Infant Academy

2022 - 2023
TSI PH
(Customer Service)

-Tracks policies and disburse Insurance Premium to Insurance companies.

2019 - 2021
Concentrix
(Technical Support Specialist)

-Help customers globally with their Windows software and Office related issues via chat and remote session.

2017 - 2018
Teleperformance
(Customer Service/ Technical Support)

-Help U.S customers with their Xbox related concerns such as Account issue, Purchase issue, In-Game issues, Connectivity, Xbox App and Hardware.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Imus,
Philippines


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