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Bachelor of science in Nursing
Our lady of Fatima Quezon city
More Info About Me
Healthcare Advocate with Customer Service Experience
I worked as a health care advocate in optum global solution it include processing monthly payments , discuss how the claim ,appeal ,and authorization was process and discussing benefit and i also work as a customer experience agent in T-mobile I also do sales . Having these experience I believe I can do more for your company.
My Skills and Competencies
Facebook Ads Manager
Digital Products
Medical Virtual Assistant
Email Management
Calendar management
Graphic designer
Administrative Support
Certificates
My Experience and Education
november 29 2023
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june 30,2024
Volusia Medical Center
(Health care virtual assistant)
schedule office visit and telemedicine appointments
refill medications
checking if controled medicine in GoodRx
sending Medical services ,Dme,and Diagnostic referrals.
handling correspondence like hosptial documents and faxes .
checking laboratory results in quest ,labcorps portals
and checking diagnostic result in radiology associates portal.
August 12,2022
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September 15,2023
Optum Global solution
(Health care advisor)
as a Health Care Advisor i take phone calls , i process monthly payments , discuss health benefits,check status of the prior authorization and appeal for their medical and prescription services, and discuss how the claim process and how claims work ,i also offer eligible program for the member like, Employee Assistance Program .
I also handle benefit for dental and vision , like davis vision , delta dental, uhc dental
november 9 2021
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may 16 2022
Alorica
(Customer Experience Agent)
i work as a Customer Experience Agent in T-Mobile i take phone call inbound and outbound , i process payments, selling tablets,phones,watch and lines , and do basic trouble shooting.
2018
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2018
Metropolitan medical center
(nurse assistant ( on the job training))
as a nurse assistant in school clinic , i collect their information like first and last name, age and get their blood pressure and height and weight.
My Services
Medical Virtual Assistant
Hippa Rules,EHR tools,GoodRx ,Labcorp,Quest ,Radiology associates portal ,refills set up appointments Referrals
Graphic designer
I have experience in Product digitals, i am proficient in adobe photoshop and canva tools..
Graphic designer
I have experience in Product digitals, i am proficient in aadobe photoshop and canva tools.
General Virtual Assistant
Email and Calendar management,Microsoft office,Google aps,presentation .
Facebook ads manager
I have experience in : Designing and launching ad campaigns Monitoring and analyzing ad performance Adjusting strategies