2022
AB in Political Science
Saint Louis University
More Info About Me
I am Aedrienne from Davao City, Philippines. I have been an administrative assistant for three years in various businesses. I am knowledgeable in several tools for Social Media Management, eCommerce, Credit Repair, and Property Management. To add up my skills, I can help enhance your website's search engine rankings, increase qualified traffic, and drive more conversion for your business as a Search Engine Optimization specialist. If you are looking for a competent professional employee with excellent communication skills, I am the one that can help you! My contact details are on this website, looking forward to speaking with you.
My Skills and Competencies
Communication Skills
Prioritization skill
Social Media Management
SEO Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2023
Acorn Property Management
(Post Leasing Admin)
Directly communicated with the local property managers, vendors, insurance companies, utility companies, HOA managers, owners, and tenants to ensure the correct handling of any concerns. Also, I was tasked to familiarize myself with new tools in every property acquisition process outside Oregon. Familiar with Appfolio, Salesforce, Buildium, Amazon Connect, Slack.
2020
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2022
Texas Best Credit Repair
(Administrative VA)
My main task is to analyze the clients' credit reports on a monthly basis and to provide recommendations for credit improvement. Analyzed credit reports and disputed negative items with the credit bureaus. Provided proper credit concern resolution through phone and messaging systems. Navigated through Zoho One, OpenPhone, RingCentral, Dispute Fox, Credit Repair Cloud, and Chargebee.
2019
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2020
Storm Media Limited
(Dispute Agent)
Data sorting from Paypal and Shopify to Microsoft Excel. Handled customers' inquiries by creating corresponding case tickets. Well-versed in Happy Fox, Paypal, Shopify, and Microsoft Excel.
My Services
Admin Assistant
Responsible for providing various kinds of administrative assistance.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.