2018
Bachelor of Science in Marine Transporation
PNTC Colleges
More Info About Me
"A pleasant, outgoing personality who always gets on well with others. Care and accuracy are obvious even when put under pressure of time, I'm prepared to work all the extra hours it takes to meet the deadline. Always contributes vigorously to the efforts of the team, whether as a leader or a team member. Understands own weaknesses and others' strengths and goes to the right people for help. Sympathetically helps others to address their weaknesses."
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2022
RJ Globus Solutions Inc. (PSI Services LLC)
(Team Lead (Operations))
Managing the team so they can provide exemplary performance. Help them to be familiarized with the process and different school policies. Provide coaching to the outliers to make sure we can come up with a better action plan to improve their performance. Commending top performers of my team weekly. Discussing their strengths and opportunities. Attending Weekly Business Review. Providing coaching logs for documentation purposes.
2021
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2022
RJ Globus Solutions Inc.
(Quality Analyst)
We evaluate the performance of the reviewer(s). This way, we're able to know if the standards set are being followed or if updates and documented processes are being applied. We also provide quality reports that are used to assess the program and each of the reviewer(s) strengths and weaknesses. This will help improve efficiency, service, and management processes and will serve as a basis for future decision-making.
2019
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2021
RJ Globus Solutions Inc.
(Video Record Specialist)
As a reviewer, we give credible and accurate results. This is in line with the adherence to the standard process, which is to ensure that exam records are precise before being submitted.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.