Bachelor of Science in Business Administration major in Management
University of Rizal System
Im previously a Client Service Associate at BDO Unibank.
University of Rizal System
As a Client Service Associate I am responsible for accurate, efficient and timely over-the-counter transactions for our clients on their basic financial transactions, including deposits, withdrawals, payments, foreign currencies, remittances, and other miscellaneous bank transactions. Also tracking, recording, reporting and storing information related to client transactions, bank supplies, and ensuring all information is accurate and complete. Performed cash balancing and reconciliation on any discrepancies. Conducted deposit verifications and change orders with special equipment. Handled currency, transactions, and confidential information in a responsible and professional manner. Maintained an in-depth knowledge of bank products and services promoting to the clients. Performed transactions using software to track bank information and generate necessary reports. Complied with local bank standards and regulations, bank policies and procedures. Lastly, maintained exemplary customer service to clients.
As a Cashier I am responsible for operating a cash register for cash, credit and other modes of payment transactions with accuracy and proficiency. Performed cash management during opening and closing shifts, reconciliation of actual cash and POS sales. Lastly, performed exemplary customer service.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.