2018
Bachelor of Science in Business Management
Ateneo de Davao University
More Info About Me
I have been a social media manager for an Italian Cafe/Restaurant since 2022, and I also have 6 years of experience as a former banker in the Banking Industry.
I am organized and work well with routines, but I thrive in spontaneous events as they enhance my creativity. I consider myself clever and witty, great at choosing the right words to say.
I am determined to achieve whatever I set my mind to, resilient enough to overcome life's challenges, and always open to learning and growing into a better version of myself.
Although I consider myself an introvert, I enjoy engaging in meaningful conversations that provide me with wisdom and enrich my life.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2024
Cafe Basilico
(Social Media Specialists)
-Marketing Cafe/Restaurant's food, services and ambiance according to the latest local trends without compromising the restaurant's foreign theme
-Effective Product Placement to connect to the Cafe's target market
-Relatable Food Photography posted in Instagram and Facebook
-Trendy Food Videography uploaded in Instagram and Facebook as Reels
-Chat Support: sending of latest menu to customer inquiries,
answering queries about the food and services offered, handling of customer concerns by communicating to the cafe's owner and staff
2018
-
2024
Bank of the Philippine Islands
(Banker / Bank Universal Processor)
-Bank Tellering
-Cash Custodianship
-Client KYC Verification
-Account Opening
-Customer Service and Sales Representative: processing of new debit card creation and requisition, filing of credit card disputes, complaints and waiver of annual fees, cross selling Insurance, Loans and other bank products
2018
-
2018
iQor
(Customer Service Representative)
- Taking Inbound Calls: placing floral orders, tracking delivery orders across United States and handling customer complaints
- E-mail Customer Service (Moxie) : handling customer complaints and inquiries
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.