2015-2019
Bachelor of Science in Hotel and Restaurant Management
Our Lady of Lourdes Technological College
More Info About Me
Hi, you can call me Abie, and I am from the Philippines. I usually enjoy being alone a lot, but I am very outgoing and social. I love doing my make ups, it gives me more confidence on my self. I also enjoy baking , and in my free time I love watching movies.
Professional side, I am a highly motivated and hardworking person with a passion for providing excellent administrative support. I have extensive experience in a wide range of administrative tasks, including data entry, filing, organizing. I am also very tech-savvy, and am proficient in using basic software and computer programs. I am reliable, organized and detail-oriented, and I am always willing to go the extra mile to ensure that the tasks I am assigned are completed quickly and efficiently. I am also a great communicator, and I am always willing to listen to what the client needs.
I want to help business owners focus on their key goals, save time, and conclude the day with a work-life balance by offering them top-notch virtual assistance.
My Skills and Competencies
Multitasking
Customer Service
Time Management
Research Skills
Computer and Technical Skills
Content Creation
Positive Attitude
Detail oriented
Trustworthy
Administrative Skills
Certificates
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My Experience and Education
November 2023
-
January 2024
Riverry Studio
(Customer Service Representative / Admin Assistant / Data Entry)
Riverry Studio is a small pet portrait
business based on United States
Responding to emails in our ticketing system
Adding customer custom order photos
and requests to our database
Assigning tasks to our artists from our database
Sending proofs to customers once the artwork is ready
March 2023
-
September 2023
PHOENIXTSI
(Data Entry Support Team)
Monitoring the inbound chats/emails requests,
Making sure it is taken care of
Owner Assigned Task / Auditing Tasks
and Tickets for support Team
Data entry responsibilities
as assigned by the Support Team
May 2021
-
December 2022
Star Eight Clean Corporation
(E-Commerce Customer Service/Admin Staff)
Responsible for providing administrative support to the office.
Assisting customers by answering chats
on different platforms such as
(Shopee, Lazada, Facebook, Tiktok)
Responding to emails, filing and organizing documents,
managing office records, and providing general support
to the staff.
2020
-
2020
Voicebox Advanced Sales Training
(Customer Service Sales Advisor)
Responsible for providing excellent customer service,
responding to customer inquiries.
Knowledgeable about the products and services
that we offer and to explain to customers
in a clear and concise manner.
My Services
Customer Service
Help customers with complaints and questions, give customers information about products and services
Data Annotation Expert
Entering data into computer systems, spreadsheets, databases, and other software programs.
Graphic Designer
Creating compelling visuals that capture the essence of a brand.
Testimonials
Dhamielyn A. Sarno
I have the honor of recommending Abigail D. Ampo-an for the VA position at your business.
I am Dhamielyn A. Sarno, a mentor for virtual assistants at PROVAPH,
where I instructed and aid trainees.
She demonstrated abilities in the Data Entry that aided her development and learning.
Please contact me at dhamielynsarno@prova.ph.