Hey There! I am Wilma

Social Media Manager/ Customer Support

Meet me as your creative and analytical social media manager with an eye for aesthetics, details, and data. Passionate about helping businesses reach their marketing and branding goals through the power of social media. With a combination of content creation, social media strategy, analytics, and communication skills, I strive to create engaging and meaningful content that resonates with audiences. When I'm not scrolling through TikTok or responding to funny Tweets, you can find me exploring new social media trends and tools to stay ahead of the game. Let's connect and take your social media presence to the next level!

Meet your customer support specialist with a passion for helping people. With over 3 years of experience in the industry, I have developed a deep understanding of customer needs and a knack for problem-solving. My friendly and empathetic approach has earned me a reputation for going above and beyond to ensure customer satisfaction. Get in touch with me today and experience the exceptional customer service I provides!

Wilma Ponte Ganoy
Davao, Philippines
Freelancer
Check my CV View Work Hire Me

Social Media Management

Social media marketing
Social Media Management
Graphic Designer
Data Entry
Content Creator
SEO Specialist
Content Writer
Virtual Assistant
Customer Support Specialist

Certificates

GVA
Social Media Manager Certification

Here's my Experiences

for your reference!
  • EXPERIENCE
  • EDUCATION
--
Bachelor of Science in secondary Education

Andres Soriano College of Bislig

2012
Food and beverages Services NC II

Tabon Maximino Estrella National Highschool

2021 - 2022
JWil I.T Services
(Social Media Manager)

Social media management, Social media marketing, Branding, Content Writing, Content Creator, Engager

2017 - 2017
Alorica Inc.
(Customer Service Representative)

Help customers with complaints and questions, give customers information about products and services, take orders, and process returns.

June 2022 - March 2023
The Law Offices of Daniel Kim
(SEO Specialist)

Work with marketing and PR teams to create external
campaigns that will positively impact SERP rankings,
review site, ask about business goals and target visitors, and
identify strategies to improve search rankings

2021 - 2022
JWil I.T Services
(E-commerce)

Product lister, inventory in charge, customer service specialist, dropshipping

June 2022 - September 2022
Salaria Sales Solutions
(Appointment Setter)

Set appointments between potential buyers and companies,
prospecting, qualifying, and scheduling sales appointments with
qualified leads, increase sales and revenue for the company

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.

Lead Generation

To provide sales and marketing support in building a pipeline of leads to meet business plans, quotas.

Customer Support

collections support, client inquiries, product support, or inbound sales.


Social Media Creatives

Contents

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Davao,
Philippines


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