Hey there! I'm Rowena, an Invoicing Specialist transitioning career to be a Virtual Assistant. I know it's hard to feel like a beginner again, but with over 12 years of experience in invoicing and admin support, I bring managing workflows, attention to detail, problem-solving and great customer service. I am ready to take a big leap for this new career growth with confidence.
Let me take care of the tasks that slow you down so you can focus on what really matters. Whether it’s handling invoices, managing emails, or keeping track of finances, I’m here to support you with:-
• Bookkeeping: Keeping your financial records accurate and organized.
• Admin Support: Organizing your calendar, emails, and to-do lists.
• Client Care: Ensuring your clients feel heard and taken care of.
• Virtual Assistance: Helping with whatever tasks will make your day easier.
Let’s work together to make your business more efficient and stress-free!
Lyceum of the Philippines University
Hand-on experience with Xero Accounting System, including enter conversion balances, importing data, creating invoices, purchase orders and bills. Bank account reconciliation, identifying errors and resolves issues. Processing payroll, taxes and other deductions. Generating financial reports and income tax preparation.
Managed invoicing, handled sales email inquiries, issued sales invoices and prepare orders for delivery arrangement. Handling various administrative task. Fixed billing errors using Dynamod accounting software. Communicate with customers to resolve invoice issues and support my team. Undertake additional responsibilities when management are not available at short notice.
Assist customers with their computer-related needs.
Provide guidance and support on computer usage, basic trouble shooting, software applications, typing and printing services.
Maintaining and accurately record all financial transactions that occur within a business.
Building and maintaining positive customer relationships, ensuring overall customer satisfaction.
Optimizing the sales process, enhancing team productivity and contributing to the company's revenue objectives.
Supports organizational operations by ensuring that data is accurate, accessible, and up-to-date.
Automate complex designs, ensuring precision and efficiency. Enhancing design accuracy while reducing manual efforts.
I've known Wheng for 3 years now. Consummate professional whom I would not hesitate to recommend for employment.
