I graduated from Lyceum of the Philippines University - Cavite in 2017 with a bachelor's degree in Psychology and passed the Psychometrician Licensure Examination on November 2019.
I am a dedicated individual who seeks challenging opportunities where my skills and capabilities can be fully utilized for the business growth while building strong, long-term, and mutually beneficial relationships with clients.
The following are some of my duties and responsibilities to various US/AU clients:
Accounting:
• Simple Bookkeeping (QBO)
• Chases clients' late invoices
• Uploads invoices in Dext
• Emails clients for overdue invoices
• Chases invoices from employees
• Chases timesheets from employees
• Assists US Income Tax preparation and filing
• Checks bank statements & receipts for sales tax refund
Administration:
• Updates CRM Database
• Creates to-do list in ClickUp
• Creates content designs using Canva
• Assists day-to-day business operations
• Uploads team operations guide in GetGuru
• Assists WordPress focused on Blogs feature
• Creates different workflow processes in Miro
• Manages files in SharePoint, Google Drive, and Dropbox
• Manages emails, creating folders, filters, rules, and outreach
• Manages calendar and appointments (Google Calendar & Outlook Calendar)
• Research various service providers in Australia, including their TrustPilot and Product Review scores.
Tools: Google Workspace, Microsoft 365, ASANA, ClickUp, Jetpack Workflow, Secure File Pro, Pipedrive, Dubsado, DrakeTax Software, HuB USA, QuickBooks Online, Miro, Hubstaff, Xero, Wise, Zoho Invoices, GetGuru, Dropbox, Slack, WhatsApp, Pandadoc, WordPress and Canva
• Scheduled 3000+ appointments of the different cases in Behavioral Healthcare in the US.
• Performed outbound calls to Healthcare Professionals for authorization approval.
• Processed 1000+ authorization approval for a specific client to approve out-of-network providers.
• Performed outbound calls to Healthcare Professionals to get their availability for the potential client.
• Outreached 1500+ clients for the available schedule Healthcare Professionals
• Updated the database of the Healthcare Professionals
• Reported to the Team Leader of Behavioral Healthcare.
Skills: Healthcare · Microsoft Excel · Customer Service · Data Management · Independence · Assistants · Problem Solving · Time Management · Electronic Medical Record (EMR) · Healthcare Management · English · Computer Literacy · Leadership · Communication · Teamwork · Email Management · Data Entry · Behavioral Health · Microsoft Word · Microsoft Outlook · Research · Database Administration
• Reports to the Learning and Development Manager
• Acts as Subject Matter Expert for learning and training escalations within Analog Devices, General Trias
• Manages end-to-end training transactions including:
> budget planning for training needs for each business unit
> room reservation and room set-up
> meet and coordinate with external/internal vendors and trainers to lock in dates of facilitator for a program
> order meals required for a program
> send course reminders to block participant calendar
> prepare rosters and evaluation sheets
> consolidate and analyze feedback reports
> prepares chargebacks for training expenses payments
> prepares training materials
> tracks and records training completion for attendees
> consolidates and provides reports on quarterly training completion, enrollment status, training needs report, and training history reports presented to each business unit
• Acts as a consultant to company scholars' needs and concerns
• Promotes and adheres to Company’s commitment to corporate social responsibility
Skills: Administrative Assistance · Training & Development · Microsoft Excel · Data Management · Independence · Public Speaking · Assistants · Problem Solving · Time Management · English · Analytical Skills · Microsoft PowerPoint · Computer Literacy · Human Resources (HR) · Microsoft Office · Training · Leadership · Communication · Teamwork · Calendar Planning · Email Management · Data Entry · Employee Orientations · Microsoft Word · Microsoft Outlook · Research · Employee Training · Database Administration · Logistics Management
Responsible for processing payments, maintaining cost reports and managing invoices.
Managing daily business operations, ensuring that the work is performed in an organized and efficient manner.
Assisting the process of preparing and filling out income tax returns, and managing sales tax refunds
A Medical Virtual Assistant is an expert at coordinating appointments, record maintenance, and authorization approval.
Rai did an excellent job with sales tax refund accounting project. She is always on time, professional and detail oriented. She is an excellent virtual assistant with great English and computer skills. Her positive personality really is a pleasure to work with.
Well, what can I say about this exceptional person? I was introduced to Raisha as my new VA when she was working for an Agency. Right from the outset she was perfect for me. Her English is good. She uses her initiative. She follows up and boy is she quick. So quick in fact that it took me ages to fill up her allocated time with me. She is also a quick learner and eager to take on new challenges. She had not really used Canva before but the designs she made for me based on my branding elements were simply superb. I am so sad to see her go but someone with her skill level deserves to be paid more than what the Agency or I could pay her. I also saw evidence of her trustworthiness and her integrity. I highly recommend Raisha!