2020
Bachelor of Science in Midwifery (BSM)
SOUTHERN CHRISTIAN COLLEGE
More Info About Me
Hi ! My name is Ronna Mae Young, a HIPAA Certified aspiring Medical Virtual Assistant with a passion for providing top-notch administrative and customer support in the healthcare industry. While I may be new to the role, I bring strong skills in appointment scheduling, medical data entry, patient communication, and electronic health record (EHR) management.
With a background in healthcare industry, I am highly organized, detail-oriented, and eager to support medical professionals by streamlining their daily tasks. I am also proficient in HIPAA compliance, insurance verification, and handling confidential patient information with care.
I’m excited to grow in this field, enhance my expertise, and assist healthcare providers in delivering exceptional patient care. Looking forward to connecting and making a positive impact!
My Skills and Competencies
Communication Skills
Appointment Scheduling
Data Entry
Customer Service
Prior Authorization
Insurance Verification
Prescription Refills
Medical Knowledge
Certificates
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My Experience and Education
2024
-
2024
Department of Health Philippines
(Community Nurse/Midwife)
- Provided health education to communities, promoting wellness and disease prevention.
- Conducted health assessments and developed care plans for individuals and families.
2021
-
2022
Local Government of Midsayap
(Covid Isolation Facility Staff Nurse/Midwife)
- Ensured patient confidentiality by strictly adhering to the code of ethics guidelines when handling sensitive information in medical records.
- Applies critical thinking skills to identify and engage in clinical decision-making and perform necessary skills and tasks, such as intravenous therapy, medication delivery, telemetry, and assessment, as ordered by a physician.
2020
-
2021
Midsayap Diagnostic Center and Hospital, Inc.
(Emergency Room Staff Nurse/Midwife)
- Developed strong multitasking abilities by managing multiple patient charts, prioritizing tasks, and remaining organized in a fast-paced environment.
- Accurately transcribing verbal orders for medications, imaging studies, and consultations.
2018
-
2019
R.O Diagan Cooperative Hospital, Inc.
(Operating Room/Delivery Room Staff Nurse/Midwife)
- Organized surgical supplies and accurately documented medications.
- Maintained the highest standard of confidentiality when managing sensitive patient information.
- Leveraged OR/DR experience to support patient recovery by assisting with post-surgical care, wound management, ostomy care, pressure ulcer prevention, and pain management.
My Services
Data Entry
Input, update, and manage patient information. Organized medical records and documentation for easy retrieval.
Appointment Scheduling
Schedule, confirm, reschedule, and manage cancellations to reduce no-shows and efficient patient appointment management.
Electronic Health Record
Updated and maintained accurate patient records. Ensure compliance with HIPAA and proper documentation for seamless acce
Insurance Verification:
Confirm patient eligibility, benefits, and coverage details, Accurate insurance information
Prior Authorization
Handle authorizations for procedures and medications, coordinating with insurers to prevent care delays.
Customer Service
Treating customers with respect, being helpful in any inquiries, and resolving any issues quickly and efficiently.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.