BS Foreign Service
Lyceum of the Philippines-Cavite University
I'm Phoebe Angela Labus, 29 years old.
I am thrilled you found me. This is a sign for you to hire me. I have a unique personality. I worked in Casino industry for almost 4 years, where I am able to learn new skills and gained knowledge about Customer Service and I also worked as an Executive Assistant for 2 years where I gained my extensive skills that can help you in your business. I am highly motivated and active individual that is ready and willing to take and learn any roles. I am detail-oriented pro and comfortable with technology.
As I've mentioned earlier, I worked as an Executive Assistant for 2 years for the Chairman of a private company in Manila, Philippines. I handle point of contact between the executives and my internal and external colleagues, organizing zoom meetings and personal meetings, calendar managements, email managements and client relations. I also organize reports and presentations.
With the skills I've gained, I can attest that I am a well-organized EA, patient and meticulous. I am an empathetic individual and can work under pressure. I can also manage my time properly and can multitask and prioritize task accordingly and if needed. I always work with professional discretion, provides attention to details, and has well-developed skills.
I genuinely believe that the skills I have are a perfect match to the skill requirements you need. I am eager to learn, flexible and a fast-learner. My motivation is to be a reliable individual helping business owners deliver excellent results and to also establish good relationship and connection with my clients.
Lyceum of the Philippines-Cavite University
- Act as the point of contact among the Chairman, employees, clients and other external partners
- Managing Chairman’s calendars and setting up meetings
- Make travel and accommodation arrangements
- Take minutes during meetings
- Organize and maintain the office filing system
- Manage information flow in a timely and accurate manner
- Format information for internal and external communication – memos, emails, presentations, reports
- identify premium players and attract them to the casino
- negotiate with the players based on their level of play, and work out transportation, accommodations, accommodations, food and beverage, and other services for the players
- to keep information on their players and maintain a relationship with them
- Listen to customers' concerns, issues and questions
- Resolve customers' concerns and answer customers' questions to your best ability.
- Maintain a positive attitude and calmly respond to customers' complaints.
- Open new customer accounts.
Knowledgeable in analyzing engagement data, identifying trends in customer interaction and planning digital campaigns
I have strong attention to detail and am able to identify errors or inconsistencies in data entry.
I am highly organized and able to manage my time effectively to meet deadlines and complete tasks efficiently.
I am able to analyze and use insights to optimize ad performance, make data-driven decisions, and adjust your campaigns