2018
Bachelor of Science in Psychology
University of the Cordilleras
More Info About Me
I am committed to helping businesses improve their overall productivity by taking care of time-consuming administrative and technical tasks. My experience as a customer service representative and technical support representative has given me a deep understanding of how to provide outstanding customer service and resolve technical issues effectively. I am dedicated to ensuring that my clients' customers receive the best possible experience.
Moreover, my experience in tutoring English as a second language has allowed me to develop skills in explaining complex concepts in simple terms and adapting to the individual needs of each student. I am confident that these skills will translate well to working with clients who have varying needs and expectations.
In terms of social media management, I am good in creating content that resonates with the audience and optimizing Facebook ads for maximum reach and engagement. I am constantly keeping up-to-date with the latest trends and strategies in social media marketing to ensure that my clients stay ahead of the curve.
Overall, I am a motivated and detail-oriented person who is committed to delivering high-quality work. I am confident that I can provide the support that your business needs to thrive.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2017
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2023
Bibo Global Opportunity Inc.
(English as a Second Language Teacher)
Skilled English as a second language teacher with years of experience. Taught students of different proficiency levels. Assess students’ English skills. Prepares students for upcoming English exams from Entry level to advance level
2016
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2016
Sitel Philippines
(Technical Support Representative)
Responsible for answering and resolving advanced product technical-support questions received from customers. Assist customers with remote troubleshooting. Explain and issue warranty on their products.
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Globe Online International, Inc.
(Outbound call center agent)
Sell company’s products to clients over the phone. Explain features of products to clients who are interested to buy the company’s product.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.