2004
Bachelor of Science in Computer Science
University of Mindanao
More Info About Me
Hello, I’m Mona!
Dedicated Digital Marketing Expert!
I'm 41 yrs old, married with two kids from Butuan City. I am a Bachelor of Science in Computer Science graduate and completed training in General Virtual Assistant.
As a Social Media and Facebook Ads Manager, I am passionate about increasing your business with the power of Digital Marketing. With years of experience in social media strategy and Facebook advertising, I've developed a deep understanding of how to create captivating campaigns that connect with audiences and deliver measurable profit.
I am a dedicated and organized. I have a good interpersonal skill, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. I have an active and dynamic approach to work and getting things done. I am determined and decisive.
I am available 24hrs a day. I'm always eager to partner with businesses, I have a complete in-home office set-up and I am ready to begin working with you anytime as soon as possible.
My Skills and Competencies
Social Media Management
Data Entry Specialist
Facebook Ads Management
Graphic Artist
Customer Relation Management
Appointment Setter
Attention to Detail
Organizational Skills
Certificates
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My Experience and Education
2019
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2023
SBJ Marikina Shoe Exchange, Corp.
(Branch Manager)
· Take full responsibility of the business of the company – Branch level.
· Manage all staff across SALES & OPERATIONS Team.
· Look for potential business growth and research market potential in the area.
· Aim for and achieve a great increase of Branch Sales.
· Responsible for all Branch Targets, - Sales, New active members, and % of Bounce rate.
· Schedule weekly meetings for Branch Leaderships.
· Schedule monthly General meetings for the whole branch staff.
· Visit and update members in the whole CARAGA.
· Attends members events & recognitions/awarding.
· Request funds for Branch promos, equipment & liquidate.
· Monitor of overall Branch Expenses.
· Review and evaluate team and Branch targets.
· Part of General Managers meetings for updates and discussions of plans & projects.
· Send weekly and monthly reports to the General Manager.
· In charge of Daily, Weekly and Monthly Sales monitoring of Targets via GDRIVE.
· LEAD, inspire and motivate all direct reports.
2017
-
2019
SBJ Marikina Shoe Exchange, Corp.
(Team Leader – Inventory Officer & Order Processing Team)
· Manage the overall stockroom of the branch.
· Monitoring of Optimal Daily – Branch Inventory System Report.
· Releasing of Employees Supply (uniforms & other MSE Items).
· Overall in charge of Branch Operations assist the Branch Manager.
· Weekly and Monthly report to Branch Manager.
· In charge of identifying FAST, SLOW and Moderate moving items.
· Responsible for the whole Inventory Cost management.
· Manpower monitoring for Operations Team.
· Handles Logistic team, drivers and deliveries from warehouse.
2014
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2017
SBJ Marikina Shoe Exchange, Corp.
(Team Leader – Cash & Credit Collection Counter)
· Monitoring and approval of Credit Line Application.
· Branch HRD and BIR Liaison Officer.
· DTR in charge of Payroll.
· Past due monitoring / sending demand letter to past due members.
· Sales Report monitoring and double checking for Audit purposes.
· Weekly and Monthly report to Branch Manager.
· Rebates, Paid-in in charge and other members benefits.
· Collection and Bank Reconciliation in charge.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Customer Service
Promote companies' best customer service. Engage customer to any Digital Platforms like Email, Chats, Social Media
Appointment Setter
Responsible for identifying potential clients, reaching them on the phone, and scheduling an appointment.
Graphic Artist
Promote companies' products and services by developing copy for websites, social media, marketing materials.