Bachelor of Science in Computer Engineering
Bulacan State University; City of Malolos, Bulacan
A diverse individual with over 8 years of professional experience in various industries, dedicated to delivering top-tier services as I transition to a career as a virtual assistant. Striving for continuous growth and showcasing my ability to adapt to new environments, I bring with me my extensive skill set and plethora of experience to the virtual setting.
Bulacan State University; City of Malolos, Bulacan
Streamlined a seamless workflow by integrating automated tools and strategies for increased optimization of tasks of the quality assurance process. Proposed developments that impacted the turnaround time and increased the efficiency of resolving issues within the system resulted in meeting the set deadlines within the agreed-upon timeline. Adaptability to perform in high-pressure situations with maintained precision output even when transferred to various tasks at a moment's notice to meet the growing demands of the company. Introduced documentation of data and proper collation and interpretation for internal process establishment and ease. Collaborated with management through thorough troubleshooting and refinement of the system to further enhance its functionality, maximizing its full potential, which increased the overall performance of the company and satisfaction of the clients.
Fostered a positive work environment built on open communication, which allowed optimization of the performance of the team. Proved leadership skills through exemplary actions, which served as a bridge between management and the team. Carried over regular evaluations and mentoring for the team to track their performance and provide intervention as needed. Encouraged growth of personnel by developing them through various tasks that are catered to their skill set. Always maintained a professional demeanor, increasing the satisfaction and prompting the faster resolution of concerns of the clients. Actively contributed to the enhancement of the process, which increased the efficiency of the registration center and promoted ease of doing business for a government entity to the public.
Pioneered backup solutions for protection of data and minimization of potential data loss. Conducted a thorough analysis of the system, which resulted in an overall improvement, increased effectivity, and reduction of operation costs. Enhanced operation performance through regular maintenance and updating of hardware and software components of the system. Provided round-the-clock support to ensure minimal disruption to operations by being an active team player who reported on on-call rotations as needed. Created documentation of troubleshooting methods and resolutions for easier dissemination of knowledge. Adapted to the demands of management and assisted them in monitoring the progress and performance of the team. Supported customers and system users by delivering efficient service that adheres to the protocols of the company.
Fast, reliable Virtual Assistant for data entry, research & spreadsheets—organized, accurate, and deadline-ready!
Creative minds at work! Stunning visuals, bold ideas, and pixel-perfect designs to make your brand unforgettable.
I handle the tasks, so you can focus on growth—making your day easier, your work lighter, and your goals closer!
I supercharge your social media to boost engagement, grow your brand, and keep your audience hooked!