2005
B.S in Customs Administration
Philippine Maritime Institute Colleges Manila
More Info About Me
N/a
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2007
-
2009
ACS of the Philippines
(Telephone Banker CSR)
Assisting customers asking for the account balance and other concerns in their banking needs.
2022
-
2023
CONVERGYS/CONCENTRIX
(Voice and Email Support)
Assisting European, American,
Canadian and Asian customersvia email.
Answering and sendingcommunication to warehousesand couriers via e-mail.
2013
-
2018
CONVERGYS
(Voice and Chat Assisting)
Voice and Chat Assisting customers and processing customers' orders ,via voice and chat.
Back office task and processing refund.
Answering and sending communication to warehouses via e-mail.
2010
-
2012
CONVERGYS
(Inbound)
Inbound Voice Assisting customers in checking their availablebalance on their Paypalaccount.
Answering general inquiriesabout their Paypal account.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.