2023
BSIT
AMA Computer Learning Center
A Quick Look Into My Journey from Office Admin to Professional General Virtual Assistant – What I Can Offer You
Hi! My name is Mariel Hope, but most people call me Yeng. I’m 25 years old, based in the Philippines, and currently single. My transition into the virtual workspace is built on a solid foundation of hands-on office experience, where I performed administrative duties such as document encoding, print preparation, and financial handling. I previously supported a supervisor by managing salary records, preparing official reports, and handling day-to-day operational expenses with confidentiality and accuracy.
I hold a Bachelor's degree in Information Technology (BSIT), and I’m deeply dedicated to continuous learning and personal growth. I completed my VA training with PRO VA PH, where I strengthened my skills in admin tasks, client support, and remote work systems. My work experience includes preparing NMIS slaughter and transport tickets, formatting documents using Word, Excel, and PowerPoint, and assisting clients in person with form processing and general inquiries. On top of that, I’ve also been editing photos and videos since before my office job — a creative skill I still enjoy and continue to apply in both personal and professional projects.
Now, I confidently offer my services as a skilled General Virtual Assistant, equipped with the experience, training, and dedication to deliver reliable and high-quality support. I’m here to help lighten your workload through efficient administrative assistance, organized document handling, and creative editing support. I’d love to be part of your growing team and contribute to your success — let’s work together!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2025
Jkep's Dressed Chicken
(Executive Administrative Assistant)
Prepared official documents, salary records, and reports in coordination with supervisors. Processed financial tasks, encoded NMIS slaughter and transport tickets, and organized documents using MS Word, Excel, and PowerPoint for accurate and efficient recordkeeping.
2021
-
2025
Freelance
(Graphic Designer)
I design logos, media ads, web layouts, and more using tools like Canva, Photoshop, CapCut, and Figma, creating clean and brand aligned visuals for digital and print use.
2021
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2022
Citycomputer Services
(Client Relations Assistant)
Assisted clients in-person and online by answering inquiries, providing information, processing documents, and helping with form completion, while maintaining records of client interactions and supporting general office and administrative tasks.
2021
-
2021
Manna & Quail
(Service Crew)
Handled front-of-house operations by taking customer orders, processing payments and ensuring quality service. Maintained cleanliness and organization of the dining and service areas, coordinated with kitchen staff for timely order fulfillment, and supported a smooth workflow during peak hours.
2020
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2020
Franklin Baker
(Office Clerk)
Encoded data and prepared print-ready documents while ensuring accuracy and maintaining document confidentiality.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Graphic Designer
Created logos, infographics, posters, and brochures tailored to client specifications and brand identity. Used tools lik