2014
Bachelor of Arts in Communication
De La Salle University- Dasmariñas
About Me
Hi, I am Manelen. My name is pronounced as “Manilyn”, but you can call me MANE for short.
I’ve been in Customer Service for 7 years. I used to work in the Aviation Industry and decided to shift my career to freelancing. I’ve decided to become a Virtual Assistant because it will give me more time and freedom to focus on doing the things that I love.
Over the years, I have acquired diverse skills, qualities, and experiences that would enable me to become a proficient and highly effective Virtual Assistant. I am a good communicator, organized, detail-oriented, and capable of multitasking. I am also the kind of person who is willing to go the extra mile to lend a hand and offer assistance with a light and open heart.
I would love to develop a deeper relationship with my clients and treat their business as my own.
My main objective as a Virtual Assistant is to support you in growing your business. There is no need for sole responsibility, I AM HERE TO HELP.
My Skills and Competencies
Data Entry/ Web Research
Email and Calendar Management
Graphic Design (Canva)
Customer Service
Certificates
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My Experience and Education
2021
-
2022
Rockwell Land Corporation
(Handover Assistant)
Handles Handover inquiries, File Management, Email and Calendar Management, Punch listing
2018
-
2020
Qatar Airways
(Cabin Crew)
Customer Service, Hospitality
2017
-
2018
Cebu Pacific Air
(Cabin Crew)
Customer Service, Hospitality
2015
-
2016
Cebu Pacific Air
(Ticketing Agent)
Handles Airline bookings and other inquiries, File Management
2014
-
2015
Days Hotel
(Sales Account Executive)
Handles Hotel reservations and other inquiries, Lead Generation, Appointment Setter, Event Planning, File Management, Preparation and sending of quotations
My Services
Customer Service (Non-voice)
Assist in handling customer inquiries/ concerns.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.
Calendar Management
Categorize, sort and organize schedule.
Data Entry / Web Research
Search the Internet for information on a wide variety of topics.