Hey I am MJ

About Me?

As a Virtual Assistant with a strong background in customer service and over 15 years of experience as an entrepreneur. I understand the importance of excellent client communication, problem-solving, and efficiency. I’ve also completed training in data entry and bookkeeping, which allows me to manage business records with accuracy and attention to detail. My goal is to provide reliable support that helps businesses run smoothly and grow. I am deeply committed to delivering exceptional results for every task entrusted to me.

My background in business management, particularly my extensive experience in marketing and sales, equips me with a diverse skill set essential for meeting varied demands. Drawing from my academic foundation and professional journey, I possess a robust understanding of business dynamics and effective customer engagement strategies.

My unwavering dedication to excellence is evident in my proactive and detail-oriented approach to each responsibility. With a degree in Eco-tourism, I uphold a strong commitment to sustainability and environmental consciousness, integrating these principles into my work ethic.

If given the opportunity to join your team, I assure you of my unwavering commitment to elevate your company's performance. I am enthusiastic about leveraging my skills and experiences to significantly contribute to your organization's success. Your company's objectives will be my focal point, and I am determined to deploy my capabilities to drive excellence and achieve collective success.

MJ D. Elatico
Talisayan, Philippines
mercyjaneelatico1984@gmail.com
Freelancer
View Work Hire Me

My Skills and Competence

What I Have...
Google Suites
Data Scraping
XERO Accounting Software
Financial Reports
Data Entry Proficiency
AR/AP
Inventory Management
Customer Service

Certificates

My Experiences

What I achieve..
  • EXPERIENCE
  • EDUCATION
2024
ProVA In-Depth Training

General Virtual Assistant

Xero Accounting Software

2006
AB Eco-Tourism

I pursued my education at Camiguin Polytechnic State College, where I gained valuable insights into fundamental principles of management and accounting. Additionally, I acquired a profound understanding of the significance of sustainability practices within business frameworks. This education has provided me with a robust foundation in management, accounting, and a keen awareness of integrating sustainability into operational strategies, positioning me to contribute meaningfully in professional settings.

March 2024 - July 2025
Teleperformance Philippines
(Customer Service Representative)

I have nearly 2 years of experience as a Customer Service Representative in a BPO telco account. I handled billing inquiries, technical issues, and account concerns through calls. I consistently provided fast, clear, and empathetic support, helping customers resolve problems and stay satisfied with their service. This role strengthened my communication, problem-solving, and multitasking skills in a high-pressure environment.

January 2024 - February 2024
Digital Bytes Financial Services
(Intern)

Generating and estimating invoices, payroll management, bank reconciliation, and management report.

July 2007 - June 2023
Elatico Fruits
(Owner)

Directing and managing the full spectrum of store operations, encompassing procurement processes, meticulous inventory management, and implementing strategic marketing initiatives aimed at maximizing product visibility and sales effectiveness.

December 2005 - June 2006
Duka Bay Resort
(Front Desk Officer)

Efficiently overseeing the seamless process of guest arrivals and departures, ensuring a smooth and welcoming check-in experience and facilitating hassle-free check-outs.

June 2005 - December 2005
Camiguin Provincial Tourism Office
(On the Job Trainee)

Skilled in Excel and proficient in various office tasks, with a proven track record in desk receptionist responsibilities.

My Services

What I can do...
Customer Service

Give an excellent assistance to customers by answering inquiries, resolving complaints, processing orders or returns, an

Bookkeeping

"Proficient in financial recording, bank reconciliation, payroll management, and report generation."

Virtual Assistant

I bring flexibility, efficiency to a wide range of tasks, enabling you to focus on more strategic aspects of your work.

Data Entry Specialist

"Efficient in data entry, organization, validation, and aiding for diverse information sources."


My Sample Works

What I did..

Let's work together !

I am available for freelance projects.
Hire Me

Let's work together!
Ping me now!

Address :
Talisayan,
Philippines
Email :
mercyjaneelatico1984@gmail.com


Copyright © Myprofile.ph

Copy Right By MJ Elatico | ALL RIGHTS RESERVED