Hey there!
I'm Ella, a dedicated Social Media Specialist based in Manila, Philippines, with more than a year of experience and a certification in General Virtual Assistance, focusing on social media management for Facebook and Instagram. I excel in content creation, graphic design, social media inquiries, and managing paid advertising campaigns, especially on Facebook and Instagram. My achievements include driving customer success, achieving outstanding reach and conversions with ads, and consistently generating engaging content ideas. Currently, I'm working with a US-based fitness equipment reseller and a local hotel property business in the Philippines. Proficient in tools like Meta Business Suite, Canva, ClickUp, and adaptable to AI tools and Google Suite, I'm ready to take your brand's social media presence to the next level!
Polytechnic University of the Philippines
• Developing consistent social media content plans
• Communicating with social media followers, including responding to queries in a timely manner
• Edit or layout static posts or short videos/ reels for social media posting
• Posting daily content on Instagram and Facebook
• Creating and posting short videos and graphics from the brand's media that will be provided
• Keeping up with U.S. Holidays and posting accordingly
• Tracking sales and promotions and integrating them into Social Media posts
• Utilizing email marketing to engage customers
• Following up with customers who have made purchases and asking them for reviews
• Actively scouted talents, initially reaches out to the artist and reporting to the Artist Manager
• Tasked to negotiate the deal between the management/label and the artist
• Handled social media (Instagram) and email communication
• Liaised with customers, management, and operations to better understand customer needs and recommend appropriate solutions
• Merchandised newly launched products on Shopify store and managed product listing, order management and order fulfillments
• Aided in social media engagement and client communication
• Resolved guest inquiries and feedback via phone and email and consistently improving processes for better
customer satisfaction
• Maintained property management on online travel agencies or web-based marketplaces
• Coordinated and executed brand exhibits, partnerships and corporate events to drive brand awareness and
revenue growth and assisted in the development of ecommerce merchandising
Manage social media engagement, queries, and content calendar, and develop consistent social media content plans
Promote companies' products and services by developing copy for social media channels
Create graphics for print or digital using design software and ensuring that branding is consistent across all channels
Works on social media account setup, social media marketing, Facebook marketing, and ad campaign.
"You are very talented with copy. Great job!"
"Thank you for your help Ella.. I'm grateful for everything.."