2014
Computer Programming
AMA-CLC
More Info About Me
My ability to build strong relationships with customers grew while I was employed in the BPO sector and served North American clients. I consider myself to be a hardworking individual who is able to adjust to any changes. I believe that I can contribute and can be an asset to your expanding company.
My Skills and Competencies
Amazon Virtual Assistant
Social Media Management
Data Entry
Certificates
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My Experience and Education
2019
-
2022
Concentrix
(Advisor II)
Helped members with questions about the services offered, choosing or purchasing a service plan that meets their needs, billing inquiries, and assisting the company in retaining loyal customers.
2015
-
2019
ePerformax
(Customer Service Representative)
Acted as a mediator when it comes to returns and missing items between consumers and sellers. Responded to questions concerning listings.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Virtual Assistance
Communicate with potential buyers and admin assistant